The second-hand marketplace Users Express Anger Over Sizing Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's clothes without notifying all users about the change.
Social Media Response
Many shoppers and sellers have taken to social media claiming that product pages now present a different size category compared to what was initially listed because of the remapping.
The company said the new system was more in line with other platforms.
The platform has recommended to examine their items and adjust the sizing manually when needed, causing user dissatisfaction.
Size Classification Changes
Before the change, the sizing featured a single numeric size and a letter, such as S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L used to be a 12 but currently displays as UK 16-18.
User Experiences
One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Required Changes
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Marketplace Information
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: earlier, Vinted reversed a change concerning shipment methods after backlash from users.
