‘Online Monitoring’: The Consumer Goods Giant Seeks to Capitalise On Vaseline’s Social Media Breakthrough.

Originally found more than 150 years ago within a Pennsylvania drilling site, the modest tin of Vaseline might not appear as an natural focus for online content feeds.

Nonetheless, its ascent as a popular subject on TikTok has positioned it at the vanguard of an marketing transformation, where major corporations are allocating substantial funds to content creators and putting fewer resources into advertising goods in conventional outlets.

From Oil Rigs to Online Hacks

First created commercially in the 1870s by a chemist, Robert Cheeseborough, who observed drillers rubbing their skin with a residue from oil extraction. Now, a flood of content from users have chronicled its broad application in “life hacks”.

Hailed as a remedy for cleaning shoes or making fragrance last longer, as well as a fix for noisy doorways. It has even been deployed to prevent the annoyance of chip seasoning clinging to fingers.

Leveraging the Buzz

Detecting the product’s new life online, strategists within the corporation boosted the tips by having their research teams evaluate the claims and letting the content creators in on the results.

Claims that Vaseline reduced the sensation of spicy food on lips were validated. So too were ideas it could extend fragrance and revive leather bags. Suggestions it could whiten teeth or make eyelashes longer were disproven.

The ‘Digital Ear’ Approach

Print ads and broadcast spots would once have formed the bulk of its promotional efforts. But the Vaseline phenomenon has led decision-makers to turbocharge spending on content creators.

This monitoring of online platforms to shape commercial tactics has been labeled “social listening”. Fernando Fernández, newly named, has indicated the goal is to spend half of its colossal advertising budget on social media content.

Adapting to New Consumer Habits

Selina Sykes, who is spearheading the social media effort, said the company was simply adapting to new ways of connecting with customers. She said engaging on social media “without dampening the fun” was paramount.

“How can companies join discussions credibly? This remains our core objective as brands, since the era of community gossip and discussing household products.

“There’s this moving away from a broadcast model, where we would just broadcast out … Now it’s many conversations, various groups. Changes in digital feeds means that these audiences appear specific, yet they are vast.

“If you can make sure your brand is shared by other people, recommended by peers, this builds credibility and connection. Creators are critical to that. We’re really scaling this advocacy model.”

A Revolutionary Change in Media

The approach indicates seismic changes happening in audience habits, with the youth demographic allocating more attention to apps like TikTok and Instagram than legacy broadcast and print media.

The transition is visible in declines in broadcast and newspaper ads. Within the United Kingdom, ad revenues for primary networks have fallen by more than £600m in inflation-adjusted terms since 2019.

Influencer Marketing Expansion

Additionally, it points to a blurring of media roles as corporations essentially turn into content studios, partnering with hundreds of content creators to promote their goods.

Leon Harlow said: “Clearly, there is a migration of viewers away from some legacy media and they’re spending a lot more time on digital video and image apps than they are viewing scheduled television or reading physical magazines.

“Many companies report to us audiences believe endorsements from the personalities they subscribe to compared to commercial messages. That’s a consistent trend.”

He noted companies can reduce costs by investing in creators over large-scale legacy ad buys, which also allows them to tweak their content more easily to test effectiveness.

This strategy is expanding. Promotional expenditure on the creator economy is increasing four times faster than the broader media sector. Across the United States, it has more than doubled since 2021 and is expected to hit multi-billion dollar sums in 2025.

Traditional Media's Continued Place

Despite the huge changes, executives said they believed television commercials still played a key part to play, as broadcasters retained the power to drive countrywide discourse.

The executive noted: “One of the highest return-on-investment media opportunities is still events like the Super Bowl. It’s not about those broadcasters saying: ‘We are no longer pertinent.’ It concerns who commands eyeballs … There is undoubtedly a future for traditional media.”

Adrian Thomas
Adrian Thomas

A fitness enthusiast and spinning expert sharing tips and trends to help you stay active and healthy.